PRIVACY POLICY

PRIVACY POLICY

Last updated on August 19, 2021

This Privacy Policy outlines the procedures and principles governing the collection, processing, and utilization of personal data by Ferskify and its subsidiaries. Applicable to all Ferskify customers and users of digital services, including the Ferskify app, this policy aims to provide a comprehensive understanding of how we manage your personal information. For any inquiries or concerns regarding this policy or the processing of your personal data, please contact us at ferskify@gmail.com

1. COLLECTION OF PERSONAL DATA

1.1 When You Order Services:

When you engage our services, we collect the following personal data directly from you:

  • Contact details
  • Order specifics (purchase data, additional residency information)
  • Expectations and preferences

1.2 When You Contact Us:

We collect information when you reach out to us, including:

  • Messages and feedback
  • Communication channel details

1.3 When We Contact You or Send Marketing Messages:

Personal data is gathered during our outreach efforts, marketing campaigns, and customer surveys. This includes:

  • Contact information
  • Interaction history

1.4 When You Use Our Digital Services:

We use cookies and similar technologies to track user interactions with our digital platforms, including:

  • Website metrics (number of visitors, viewed information)
  • User behavior data

1.5 External Data Sources:

Personal data may be obtained from external sources, such as campaigns, referrals, or competitions.

2. PROCESSING OF PERSONAL DATA

2.1 Performing Contractual Obligations:

We process personal data necessary for fulfilling contractual obligations, including:

  • Invoicing details
  • Address information

2.2 Compliance with Legal Obligations:

Certain personal data is processed to comply with legal obligations, such as:

  • Accounting and taxation-related details

2.3 Processing with Your Consent:

We seek your consent for activities like sending newsletters and targeted advertisements.

2.4 Pursuing Legitimate Interests:

We process personal data for legitimate interests, including:

  • Statistical analysis
  • Developing new services
  • Preventing fraud

3. THE PURPOSES OF PROCESSING

The processing of personal data serves various purposes, including:

3.1 Conducting Statistics and Analyses:

  • Measuring campaign effectiveness
  • Predicting sales trends

3.2 Developing New Services:

  • Utilizing data on user interests to enhance service models

3.3 Protecting Personal Data and Preventing Fraud:

  • Employing logs and measures to detect and prevent unlawful access

3.4 Customer Service and Communications:

  • Processing data to respond to inquiries
  • Notifying users about new products or services

3.5 Electronic Direct Marketing:

  • Sending direct marketing messages based on user roles or preferences

4. DISCLOSURES TO THIRD PARTIES

While Ferskify handles a significant portion of data processing internally, certain third parties may have access to personal data:

4.1 Marketing Partners:

  • Sharing information for targeted marketing campaigns

4.2 Sales Partners:

  • External partners involved in sales-related activities

4.3 IT System and Data Center Providers:

  • Utilizing external services for IT operations

4.4 Social Media Providers:

  • Sharing data through social media functionalities

4.5 Other Service Providers and Subcontractors:

  • Involving external entities for services like cleaning, consultancy, market research, and surveys

4.6 Other Situations:

  • Personal data may be disclosed in irregular situations, such as legal claims or business reorganization.

5. TRANSFERRING PERSONAL DATA OUTSIDE EUROPEAN ECONOMIC AREA

As some partners and IT systems are located outside the European Economic Area (EEA), we take measures to ensure compliance with European data protection laws. This includes:

  • Using standard contractual clauses approved by the EU Commission

6. HOW LONG DO WE KEEP YOUR DATA?

Personal data is retained for the duration necessary to fulfill processing purposes:

  • Retention periods specified in applicable laws
  • Anonymization of data instead of deletion in certain cases

7. YOUR RIGHTS AS A CUSTOMER

Data protection laws grant you several rights:

7.1 Right to Access:

  • Obtain confirmation and a copy of your personal data

7.2 Right to Rectification:

  • Request correction of inaccurate or incomplete data

7.3 Right to Be Forgotten:

  • Request the deletion of personal data in certain circumstances

7.4 Right to Object:

  • Object to the processing of personal data in specific situations

7.5 Right to Restrict Processing:

  • Request limitations on the processing of personal information

7.6 Right to Data Portability:

  • Request the transfer of personal data to another controller

7.7 Right to Lodge a Complaint:

  • File a complaint with the data protection supervisory authority if data processing is believed to be unlawful

8. UPDATES TO THIS PRIVACY NOTICE

This Privacy Notice may be updated to reflect service developments or changes in legislation. Any modifications will be communicated to users appropriately.

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Jeg har ikke appen ennå, så det kan opplyses at appen er under utvikling og snart er klar.

I don't have the app yet, so it can be stated that the app is currently in development and will be ready soon.